Moon Mics, LLC products have been manufactured under the highest standards of quality and workmanship. Moon Mics, LLC warrants all (custom microphones) against defects in materials and workmanship for a period of three (3) years from the shipment date of original purchase.
Remedies In the event that a defect exists, as determined by Moon Mics, LLC, the following remedies are available to purchaser: (1) The product will be repaired at no charge, using new replacement parts. (2) The product will be exchanged with a new product or a product that is functionally equivalent to the original product. (3) Refund the purchase price of the product.
The appropriate remedy in a given case will be determined solely by Moon Mics, LLC. Under all three remedies, any and all returned product(s) become the property of Moon Mics, LLC.
Procedure for Obtaining Warranty Service In order to obtain warranty service under this limited warranty, purchaser must receive a (return authorization) number from Moon Mics, LLC. A return (authorization number) may be obtained by calling Moon Mics, LLC directly at (734) 379-9352 or via e-mail at returns@moonmics.com. Purchaser must then complete the return form and submit it with their return. A return will be rejected without the return authorization paperwork included with the return. Purchaser is responsible for payment of return shipping costs, which is subject to reimbursement until verification of defect.
Limitations to Limited Warranty This limited warranty is only applicable for products manufactured or modified by Moon Mics, LLC. This limited warranty does not apply to any microphone stand purchased through Moon Mics, LLC, which have not been modified.
This limited warranty will not apply to a product if it has been damaged by improper handling or use, accident, modification or if a repair unauthorized by Moon Mics, LLC has been made.
If you have further questions about this limited warranty, please contact Moon Mics, LLC at (734) 379-9352 or dave@moonmics.com
